All Claims Repairs, LLC respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, forms, communications, and services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Property or mailing address
- Information submitted through contact forms
- Details regarding your property, project, claim, or requested services
- Communications you send to us by phone, email, text message, or through our website
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring pages, pages viewed, and general website usage data.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and service requests
- Communicate with you regarding your property, project, claim, or services
- Schedule appointments or provide requested information
- Provide, manage, and improve our services
- Follow up after services have been provided
- Request customer feedback or reviews when you have consented to receive such communications
- Improve the functionality and performance of our website
- Analyze website traffic and marketing effectiveness
- Protect against fraud, misuse, or unauthorized activity
- Comply with applicable legal or regulatory requirements
SMS and Text Messaging
If you voluntarily opt in to receive text messages from All Claims Repairs, LLC, including communications under business names such as All Claims Repairs Ohio, we may send non-promotional SMS messages related to service communications, service follow-up, customer feedback, and requests for reviews.
Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is optional and is not a condition of purchasing goods or services.
You may opt out at any time by replying STOP. For assistance, reply HELP.
SMS consent and phone numbers collected for SMS communications will not be shared with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers when necessary to facilitate text-message delivery or provide services on our behalf, subject to appropriate confidentiality and data-protection obligations.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage, and measure the effectiveness of our marketing.
Cookies may be used to:
- Remember website preferences
- Analyze website traffic and visitor behavior
- Measure advertising and marketing performance
- Help improve website functionality and user experience
We may use third-party analytics and advertising services, including services provided by Google and other technology providers. These services may use cookies or similar technologies to collect information about website activity.
You may control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
How We Share Information
We do not sell your personal information.
We may share information when reasonably necessary with:
- Employees and authorized representatives of All Claims Repairs, LLC
- Contractors or service providers that assist us in operating our business or providing services
- Technology, communications, analytics, hosting, and other service providers
- Insurance-related parties when necessary and authorized in connection with a claim or project
- Government agencies, courts, or other parties when disclosure is required by law
Service providers are permitted to use information only as necessary to perform services on our behalf or as otherwise permitted by law.
As noted above, SMS consent information will not be shared with third parties or affiliates for marketing purposes.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and project records, fulfill legal or contractual obligations, resolve disputes, and enforce agreements.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of those third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Your Choices
You may contact us to request that we update or correct personal information you have provided to us.
You may unsubscribe from marketing email communications by using the unsubscribe instructions contained in those messages.
For SMS communications, reply STOP to opt out or HELP for assistance.
Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through this website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
We encourage you to review this Privacy Policy from time to time.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
All Claims Repairs, LLC
Phone: (800) 226-1313
Website: https://www.allclaimsrepairs.com/contact/